FAQs
How to start
Freedom Reward Card is a payment platform with Freedom Reward Card attached to the Freedom Reward Card platform. You can use the Freedom Reward Card anywhere in South Africa once you top-up your Freedom wallet balance and use this balance to buy different prepaid products or load the money from it into your Freedom Reward Card .
Freedom Reward Card benefits include:
- Receive your salary for free
- Unlimited card swipes and free transaction notifications
- 100% online support. 24/7
- Pay online in any SA online shops
- Withdraw cash using your card at any ATM or in thousands of retail shops
- Tap and go card payment feature
- Linked to Masterpass for instant payments onto your card
- Funeral cover included in your monthly debit card fee
- Buy prepaid DTSV, electricity instantly without fees
- Buy airtime and gaming vouchers instantly without fees
- Send instant money vouchers to any phone number in South Africa
- Free and instant transfers between SOLmate users
- No paperwork and branch visits – register online and get your card by courier or directly from a SOLmate agent.
With these and so many other benefits, what are you waiting for?
Remember that Freedom Reward Card is not a bank, so we will not pay any interest on your money. However, you can store your money safely within the app until you would like to buy prepaid products, load your card or make payments to 3rd parties. If you need cash, you can load your card instantly in the app and withdraw from any ATM in SA or at many retailers.
Freedom Reward Card is a payment platform with Freedom Reward Card attached to the Freedom Reward Card platform. You can use the Freedom Reward Card anywhere in South Africa once you top-up your Freedom wallet balance and use this balance to buy different prepaid products or load the money from it into your Freedom Reward Card .
Freedom Reward Card benefits include:
- Receive your salary for free
- Unlimited card swipes and free transaction notifications
- 100% online support. 24/7
- Pay online in any SA online shops
- Withdraw cash using your card at any ATM or in thousands of retail shops
- Tap and go card payment feature
- Linked to Masterpass for instant payments onto your card
- Funeral cover included in your monthly debit card fee
- Buy prepaid DTSV, electricity instantly without fees
- Buy airtime and gaming vouchers instantly without fees
- Send instant money vouchers to any phone number in South Africa
- Free and instant transfers between SOLmate users
- No paperwork and branch visits – register online and get your card by courier or directly from a SOLmate agent.
With these and so many other benefits, what are you waiting for?
Remember that Freedom Reward Card is not a bank, so we will not pay any interest on your money. However, you can store your money safely within the app until you would like to buy prepaid products, load your card or make payments to 3rd parties. If you need cash, you can load your card instantly in the app and withdraw from any ATM in SA or at many retailers.
Fees, Limits, Verification
Freedom Rewards Card fees
- Once off activation fee including nationwide delivery: R 120
- Monthly debit card fee: R 25
- Monthly virtual card fee: R 15
Transaction fees
- Transfer between SOL users: FREE
- Transaction notification message: FREE
- Purchase airtime: FREE
- Purchase water / electricity: FREE
- Purchase DSTV: FREE
- Card load fee: R 10 per load
- Card unload fee: R 4 per unload
- Swipe fee: R 1.50
- Ewallet transaction: R 20
Deposit and withdrawal fees
- Receiving an EFT into SOL: FREE
- Cash deposit at retail shops: various depending on the payment partner
- Cash deposit via Standard Bank ATMs: R 10 / per R 1000, min R 10
- Cash center or branch deposit:
- R 0.01 – R 5 000: R 6.50 + 2.646% Min: R 53.16
- R 5 000.01 – R 25 000: R 6.50 + 1.802%
- Cashback in stores at POS: R 3.00
- Cash withdrawal at any ATM in SA: R 10 + 1% of value drawn
- EFT transfer to any SA bank accounts: R 4
- RTC (real-time transfer) to any sa bank accounts: R 40
Balance Check and others
- Check card/app balance in the mobile app: FREE
- SMS balance check: R 2.10
- Balance check at any ATM: R 10
- PIN reset: R 1.15
- Account dormancy fee: R 11/pm (after 3 months)
- Manual allocation fee: R 10
Freedom Rewards Card fees
- Once off activation fee including nationwide delivery: R 120
- Monthly debit card fee: R 25
- Monthly virtual card fee: R 15
Transaction fees
- Transfer between SOL users: FREE
- Transaction notification message: FREE
- Purchase airtime: FREE
- Purchase water / electricity: FREE
- Purchase DSTV: FREE
- Card load fee: R 10 per load
- Card unload fee: R 4 per unload
- Swipe fee: R 1.50
- Ewallet transaction: R 20
Deposit and withdrawal fees
- Receiving an EFT into SOL: FREE
- Cash deposit at retail shops: various depending on the payment partner
- Cash deposit via Standard Bank ATMs: R 10 / per R 1000, min R 10
- Cash center or branch deposit:
- R 0.01 – R 5 000: R 6.50 + 2.646% Min: R 53.16
- R 5 000.01 – R 25 000: R 6.50 + 1.802%
- Cashback in stores at POS: R 3.00
- Cash withdrawal at any ATM in SA: R 10 + 1% of value drawn
- EFT transfer to any SA bank accounts: R 4
- RTC (real-time transfer) to any sa bank accounts: R 40
Balance Check and others
- Check card/app balance in the mobile app: FREE
- SMS balance check: R 2.10
- Balance check at any ATM: R 10
- PIN reset: R 1.15
- Account dormancy fee: R 11/pm (after 3 months)
- Manual allocation fee: R 10
How to use Freedom Card Rewards
Freedom Reward Card is a payment platform with Freedom Reward Card attached to the Freedom Reward Card platform. You can use the Freedom Reward Card anywhere in South Africa once you top-up your Freedom wallet balance and use this balance to buy different prepaid products or load the money from it into your Freedom Reward Card .
Freedom Reward Card benefits include:
- Receive your salary for free
- Unlimited card swipes and free transaction notifications
- 100% online support. 24/7
- Pay online in any SA online shops
- Withdraw cash using your card at any ATM or in thousands of retail shops
- Tap and go card payment feature
- Linked to Masterpass for instant payments onto your card
- Funeral cover included in your monthly debit card fee
- Buy prepaid DTSV, electricity instantly without fees
- Buy airtime and gaming vouchers instantly without fees
- Send instant money vouchers to any phone number in South Africa
- Free and instant transfers between SOLmate users
- No paperwork and branch visits – register online and get your card by courier or directly from a SOLmate agent.
With these and so many other benefits, what are you waiting for?
Remember that Freedom Reward Card is not a bank, so we will not pay any interest on your money. However, you can store your money safely within the app until you would like to buy prepaid products, load your card or make payments to 3rd parties. If you need cash, you can load your card instantly in the app and withdraw from any ATM in SA or at many retailers.
Freedom Reward Card is a payment platform with Freedom Reward Card attached to the Freedom Reward Card platform. You can use the Freedom Reward Card anywhere in South Africa once you top-up your Freedom wallet balance and use this balance to buy different prepaid products or load the money from it into your Freedom Reward Card .
Freedom Reward Card benefits include:
- Receive your salary for free
- Unlimited card swipes and free transaction notifications
- 100% online support. 24/7
- Pay online in any SA online shops
- Withdraw cash using your card at any ATM or in thousands of retail shops
- Tap and go card payment feature
- Linked to Masterpass for instant payments onto your card
- Funeral cover included in your monthly debit card fee
- Buy prepaid DTSV, electricity instantly without fees
- Buy airtime and gaming vouchers instantly without fees
- Send instant money vouchers to any phone number in South Africa
- Free and instant transfers between SOLmate users
- No paperwork and branch visits – register online and get your card by courier or directly from a SOLmate agent.
With these and so many other benefits, what are you waiting for?
Remember that Freedom Reward Card is not a bank, so we will not pay any interest on your money. However, you can store your money safely within the app until you would like to buy prepaid products, load your card or make payments to 3rd parties. If you need cash, you can load your card instantly in the app and withdraw from any ATM in SA or at many retailers.
Urgent issues
Freedom Rewards Card fees
- Once off activation fee including nationwide delivery: R 120
- Monthly debit card fee: R 25
- Monthly virtual card fee: R 15
Transaction fees
- Transfer between SOL users: FREE
- Transaction notification message: FREE
- Purchase airtime: FREE
- Purchase water / electricity: FREE
- Purchase DSTV: FREE
- Card load fee: R 10 per load
- Card unload fee: R 4 per unload
- Swipe fee: R 1.50
- Ewallet transaction: R 20
Deposit and withdrawal fees
- Receiving an EFT into SOL: FREE
- Cash deposit at retail shops: various depending on the payment partner
- Cash deposit via Standard Bank ATMs: R 10 / per R 1000, min R 10
- Cash center or branch deposit:
- R 0.01 – R 5 000: R 6.50 + 2.646% Min: R 53.16
- R 5 000.01 – R 25 000: R 6.50 + 1.802%
- Cashback in stores at POS: R 3.00
- Cash withdrawal at any ATM in SA: R 10 + 1% of value drawn
- EFT transfer to any SA bank accounts: R 4
- RTC (real-time transfer) to any sa bank accounts: R 40
Balance Check and others
- Check card/app balance in the mobile app: FREE
- SMS balance check: R 2.10
- Balance check at any ATM: R 10
- PIN reset: R 1.15
- Account dormancy fee: R 11/pm (after 3 months)
- Manual allocation fee: R 10
Freedom Rewards Card fees
- Once off activation fee including nationwide delivery: R 120
- Monthly debit card fee: R 25
- Monthly virtual card fee: R 15
Transaction fees
- Transfer between SOL users: FREE
- Transaction notification message: FREE
- Purchase airtime: FREE
- Purchase water / electricity: FREE
- Purchase DSTV: FREE
- Card load fee: R 10 per load
- Card unload fee: R 4 per unload
- Swipe fee: R 1.50
- Ewallet transaction: R 20
Deposit and withdrawal fees
- Receiving an EFT into SOL: FREE
- Cash deposit at retail shops: various depending on the payment partner
- Cash deposit via Standard Bank ATMs: R 10 / per R 1000, min R 10
- Cash center or branch deposit:
- R 0.01 – R 5 000: R 6.50 + 2.646% Min: R 53.16
- R 5 000.01 – R 25 000: R 6.50 + 1.802%
- Cashback in stores at POS: R 3.00
- Cash withdrawal at any ATM in SA: R 10 + 1% of value drawn
- EFT transfer to any SA bank accounts: R 4
- RTC (real-time transfer) to any sa bank accounts: R 40
Balance Check and others
- Check card/app balance in the mobile app: FREE
- SMS balance check: R 2.10
- Balance check at any ATM: R 10
- PIN reset: R 1.15
- Account dormancy fee: R 11/pm (after 3 months)
- Manual allocation fee: R 10
